Title: Live Chat and ChatBot – ChatAndBot
Author: chatandbot
Published: <strong>2023 年 1 月 27 日</strong>
Last modified: 2026 年 5 月 21 日

---

搜索插件

![](https://ps.w.org/chatandbot/assets/banner-772x250.png?rev=2856030)

![](https://ps.w.org/chatandbot/assets/icon-256x256.png?rev=2856030)

# Live Chat and ChatBot – ChatAndBot

 作者：[chatandbot](https://profiles.wordpress.org/chatandbot/)

[下载](https://downloads.wordpress.org/plugin/chatandbot.zip)

 * [详情](https://cn.wordpress.org/plugins/chatandbot/#description)
 * [评价](https://cn.wordpress.org/plugins/chatandbot/#reviews)
 *  [安装](https://cn.wordpress.org/plugins/chatandbot/#installation)
 * [开发进展](https://cn.wordpress.org/plugins/chatandbot/#developers)

 [支持](https://wordpress.org/support/plugin/chatandbot/)

## 描述

If you want to quickly answer customer questions then live chat is a necessary part
of your website. If the site is created using WordPress, then this plugin will help
you easily add the chat of the ChatAndBot service.

If you have just launched your startup and you have few clients, then the free plan
will help you organize support without extra costs.

If you have a lot of clients and you do not have time to answer all the questions,
then the chat bot will help you answer standard questions and reduce the burden 
on you.

If your project is popular in many countries, then the ability to translate the 
widget into 168 languages will allow you to localize it for each client.

#### Supported languages

 * English
 * Russian
 * Spanish

**Tariff plans:**

 * **Startup** – free
 * **Business** – $5 per agent/month
 * **Robot** – $7 per agent/month

**For additional information, check [https://chatandbot.com](https://chatandbot.com)**

## 屏幕截图

[⌊General Settings⌉⌊General Settings⌉[

General Settings

[⌊Appearance Settings⌉⌊Appearance Settings⌉[

Appearance Settings

[⌊Reports⌉⌊Reports⌉[

Reports

[⌊Chat⌉⌊Chat⌉[

Chat

## 安装

 * Install and activate the plugin.
 * Click Settings  ChatAndBot Settings.
 * Login to your account at chatandbot.com and open website settings.
 * Copy the Plugin ID.
 * Come back to WordPress and paste the copied id into the Plugin ID field. Then
   click the “Save” button
 * Everything is ready! Chat appeared on your site!

## 常见问题

### Can I change the appearance of the widget?

Yes, you can change the color, size, location of the widget, and so on.

### Are there live chat settings for offline mode?

Yes, there are settings for offline mode, as well as settings for the mobile phone.

### Can I add fields to be filled in by the client?

Yes, you can add as many fields as you need.

### Can I use template responses?

Yes, you can prepare answers in advance and add them to the chat with a simple hotkey
press.

### Can I customize the live chat widget for multiple languages?

Yes, you can customize the widget for 168 languages.

### How to read a question that was written during the absence of consultants?

If all consultants are disabled then the question goes to the offline folder. You
need to open this folder and read the question. You can find more information in
our knowledge base.

## 评价

此插件暂无评价。

## 贡献者及开发者

「Live Chat and ChatBot – ChatAndBot」是开源软件。 以下人员对此插件做出了贡献。

贡献者

 *   [ chatandbot ](https://profiles.wordpress.org/chatandbot/)

「Live Chat and ChatBot – ChatAndBot」插件已被翻译至 2 种本地化语言。 感谢[所有译者](https://translate.wordpress.org/projects/wp-plugins/chatandbot/contributors)
为本插件所做的贡献。

[帮助将「Live Chat and ChatBot – ChatAndBot」翻译成简体中文。](https://translate.wordpress.org/projects/wp-plugins/chatandbot)

### 对开发感兴趣吗?

您可以[浏览代码](https://plugins.trac.wordpress.org/browser/chatandbot/)，查看[SVN仓库](https://plugins.svn.wordpress.org/chatandbot/)，
或通过[RSS](https://plugins.trac.wordpress.org/log/chatandbot/?limit=100&mode=stop_on_copy&format=rss)
订阅[开发日志](https://plugins.trac.wordpress.org/log/chatandbot/)。

## 更新日志

#### 1.0

 * Plugin add.

#### 1.1

 * Tags and FAQ.

#### 1.2

 * Now, when loading a chat, you can specify the desired user language.

#### 1.3

 * Now, when loading a chat, you can specify the desired user language by js.

## 额外信息

 *  版本 **1.3**
 *  最后更新：**3 周前**
 *  活跃安装数量 **10+**
 *  WordPress 版本 ** 3.0.1 或更高版本 **
 *  已测试的最高版本为 **7.0**
 *  PHP 版本 ** 5.6 或更高版本 **
 *  语言
 * [English (US)](https://wordpress.org/plugins/chatandbot/) 、 [Russian](https://ru.wordpress.org/plugins/chatandbot/)
   和 [Spanish (Spain)](https://es.wordpress.org/plugins/chatandbot/).
 *  [翻译成简体中文](https://translate.wordpress.org/projects/wp-plugins/chatandbot)
 * 标签
 * [chat software](https://cn.wordpress.org/plugins/tags/chat-software/)[chatbot](https://cn.wordpress.org/plugins/tags/chatbot/)
   [live chat](https://cn.wordpress.org/plugins/tags/live-chat/)[live support](https://cn.wordpress.org/plugins/tags/live-support/)
   [livechat](https://cn.wordpress.org/plugins/tags/livechat/)
 *  [高级视图](https://cn.wordpress.org/plugins/chatandbot/advanced/)

## 评级

尚未提交反馈。

[Your review](https://wordpress.org/support/plugin/chatandbot/reviews/#new-post)

[查看全部评论](https://wordpress.org/support/plugin/chatandbot/reviews/)

## 贡献者

 *   [ chatandbot ](https://profiles.wordpress.org/chatandbot/)

## 支持

有话要说吗？是否需要帮助？

 [查看支持论坛](https://wordpress.org/support/plugin/chatandbot/)

## 捐助

您愿意支持这个插件的发展吗?

 [ 捐助此插件 ](https://chatandbot.com/)