Title: Chatster
Author: Frank
Published: <strong>2020 年 7 月 18 日</strong>
Last modified: 2020 年 10 月 22 日

---

搜索插件

![](https://ps.w.org/chatster/assets/banner-772x250.png?rev=2342882)

**该插件尚未通过WordPress的最新3个主要版本进行测试**。 当与较新版本的WordPress一起
使用时，可能不再受到维护或支持，并且可能会存在兼容性问题。

![](https://ps.w.org/chatster/assets/icon-128x128.png?rev=2342882)

# Chatster

 作者：[Frank](https://profiles.wordpress.org/frankspress/)

[下载](https://downloads.wordpress.org/plugin/chatster.zip)

 * [详情](https://cn.wordpress.org/plugins/chatster/#description)
 * [评价](https://cn.wordpress.org/plugins/chatster/#reviews)
 *  [安装](https://cn.wordpress.org/plugins/chatster/#installation)
 * [开发进展](https://cn.wordpress.org/plugins/chatster/#developers)

 [支持](https://wordpress.org/support/plugin/chatster/)

## 描述

#### Introduction

Chatster is a WooCommerce extension that allows real time chat with visiting users,
supports your website growth with a BOT that will try to answer your customer questions
and allows users to send messages and ask questions.

The plugin is customizable, you can choose chat colors, bot image, screen position
and much more.. Plenty of options are available for the front chat as well as the
admin area.

The chat system will balance the load of customers across all admins that have selected
to be online.
 You can select the maximum number of users you want to chat with 
simultaneously and Chatster will create a queue, inform the customers of their queue
status and display in the admin chat the total number of user waiting. One of the
cool features is the possibility to search product and pages without leaving conversation
and attach them directly to the chat, where the customer can see and even follow
the link.

The Bot helper will be your delegate when you are not around. You can program questions
and answers. He will read the customer question, research the best match and pull
the most appropriate answer.
 You can also adjust sensitivity and enable deep-search
mode and personalize its responses.

If the customer requires a direct interaction and the chat is offline, the message
me button is one click away. They can simply fill out the small form and send the
question or comment through and it will be posted in the Chatster messaging section.

Chatster can also alert you of new messages received, with an email sent to your
favorite email address. You can then reply the message from Chatster and set up 
a reply-to email to continue the correspondence.

#### Notes

This plugin uses WordPress REST API and it must be enabled for this to work.

No External Service Required to run this application. This plugin runs exclusively
on your machine and you won’t require any subscription.

This plugin uses Cookies. Please remember that it’s your responsibility to abide
any laws and regulations within your country or jurisdiction ( e.g. EU Cookie laws).

## 屏幕截图

 * [[
 * Front Live Chat.
 * [[
 * Chat Collapsed.
 * [[
 * Admin Chat Console.
 * [[
 * Product Lookup.
 * [[
 * Received Messages.
 * [[
 * Bot Setup Settings.
 * [[
 * Q and A Insert Screen.
 * [[
 * Public Chat Settings.
 * [[
 * Admin Chat Settings.
 * [[
 * All Settings.
 * [[
 * Received Messages.
 * [[
 * Email Layout.
 * [[
 * Email Response Configuration.
 * [[
 * Chat Color Styling example.

## 安装

#### To Install

 1. Upload the plugin files to the `/wp-content/plugins` directory, or install the
plugin through the WordPress plugins screen directly.
 2. Activate the plugin through
the ‘Plugins’ screen in WordPress 3. Go to Chatster then click Settings to configure
the plugin 4. Open each setting section and change options according to your preference
and needs.

#### To Configure

It’s crucial to have WordPress REST API enabled. The functionality is enabled by
default but some security plugins and others may have disabled it.
 Verify by simply
switching to “Online” in the conversation tab and opening an incognito window; from
there start a live chat session. Do Not try live chat with your own account, it 
simply will show all messages on the same side of the conversation, since you are
talking to yourself. Use an incognito window instead!

Strongly suggested to have a “transactional emails service”. This will allow you
to send individual emails and respond customers using Chatster with your custom 
email template.
 To test, go to ‘Settings’ then ‘Request/Response’ and finally ‘
Test Functionality’.

## 常见问题

### Do I have to configure anything to use it?

Yes! The chat system should work out of the box but your BOT must be configured 
with your answers to specific questions. Please follow the instructions on how to
install and configure.

### I don’t seem to receive any test email. Is MailChimp a Transactional Mail Service?

No it is not. MailChimp is used for campaign emails. Transactional means on request.
Some have free ( and limited ) accounts, such as SendGrid.
 You can also install
plugins such as “WP Mail SMTP” and configure the one you have.

### I’m testing the chat and all the messages seems to be on the same side of the conversation.. What is going on?

You need to open the chat in an incognito window while you have the admin section
on your local window.
 If you are logged in with the same account, you are basically
the same person ( same credentials ) talking to yourself. Therefore all the messages
will be shown on the same side.

### I can’t find the answer to my question, how can I get help?

You can use the [support page](https://wordpress.org/support/plugin/chatster) and
I will be glad to help.

## 评价

此插件暂无评价。

## 贡献者及开发者

「Chatster」是开源软件。 以下人员对此插件做出了贡献。

贡献者

 *   [ Frank ](https://profiles.wordpress.org/frankspress/)

[帮助将「Chatster」翻译成简体中文。](https://translate.wordpress.org/projects/wp-plugins/chatster)

### 对开发感兴趣吗?

您可以[浏览代码](https://plugins.trac.wordpress.org/browser/chatster/)，查看[SVN仓库](https://plugins.svn.wordpress.org/chatster/)，
或通过[RSS](https://plugins.trac.wordpress.org/log/chatster/?limit=100&mode=stop_on_copy&format=rss)
订阅[开发日志](https://plugins.trac.wordpress.org/log/chatster/)。

## 更新日志

#### 1.0.1

 * Removes jQuery deprecations.

#### 1.0.0

 * Initial release.

## 额外信息

 *  版本 **1.0.1**
 *  最后更新：**6 年前**
 *  活跃安装数量 **不到10**
 *  WordPress 版本 ** 4.9 或更高版本 **
 *  已测试的最高版本为 **5.5.18**
 *  PHP 版本 ** 7.0.0 或更高版本 **
 *  语言
 * [English (US)](https://wordpress.org/plugins/chatster/)
 * 标签
 * [bot](https://cn.wordpress.org/plugins/tags/bot/)[chat](https://cn.wordpress.org/plugins/tags/chat/)
   [contact](https://cn.wordpress.org/plugins/tags/contact/)[message](https://cn.wordpress.org/plugins/tags/message/)
   [woocommerce](https://cn.wordpress.org/plugins/tags/woocommerce/)
 *  [高级视图](https://cn.wordpress.org/plugins/chatster/advanced/)

## 评级

尚未提交反馈。

[Your review](https://wordpress.org/support/plugin/chatster/reviews/#new-post)

[查看全部评论](https://wordpress.org/support/plugin/chatster/reviews/)

## 贡献者

 *   [ Frank ](https://profiles.wordpress.org/frankspress/)

## 支持

有话要说吗？是否需要帮助？

 [查看支持论坛](https://wordpress.org/support/plugin/chatster/)

## 捐助

您愿意支持这个插件的发展吗?

 [ 捐助此插件 ](https://paypal.me/frankspress)