Title: Freshchat
Author: freshchat
Published: 2017 年 9 月 26 日
Last modified: 2021 年 12 月 27 日
---
搜索插件
**该插件尚未通过WordPress的最新3个主要版本进行测试**。 当与较新版本的WordPress一起
使用时，可能不再受到维护或支持，并且可能会存在兼容性问题。
# Freshchat
作者：[freshchat](https://profiles.wordpress.org/freshchat/)
[下载](https://downloads.wordpress.org/plugin/freshchat.2.3.4.zip)
* [详情](https://cn.wordpress.org/plugins/freshchat/#description)
* [评价](https://cn.wordpress.org/plugins/freshchat/#reviews)
* [安装](https://cn.wordpress.org/plugins/freshchat/#installation)
* [开发进展](https://cn.wordpress.org/plugins/freshchat/#developers)
[支持](https://wordpress.org/support/plugin/freshchat/)
## 描述
Speak to all your WordPress site visitors and users to increase sales, collect feedback
and provide support. For setup instructions, [go here](https://support.freshchat.com/support/solutions/articles/229810-wordpress-plugin).
Modern messaging software that your sales and customer engagement teams will love.
1.Not your typical bot. Meet your new sales sidekick.
Engage proactively with those who matter with contextual and timely messages. Let
the bot kick in to capture leads, validate and qualify responses, and auto-upload
them into your CRM. Customize bot messages to set the right expectations.
2.Get all the context you need to sell smarter
With events timeline, user information, and social profiles, know who you’re talking
to and what they are up to. Bring in information from external tools like CRM or
order management systems for more context.
3.Reduce churn, increase adoption
Talk to your users before it’s too late. Set up in-app campaigns to onboard and
educate new users, or retain and re-engage lapsing customers. Send announcements,
get feedback, and share product best practices right inside the product to close
the loop effectively and maximize impact.
Paste below snippet with your token in snippet textbox
‘ ’
## 屏幕截图
* [[
* This screen shot shows the Settings Screen.
* [[
* This shows the page where a new Chat widget installed.
* [[
* This shows the page where Agent reply
* [[
* This shows the chat widget with converstion
## 安装
For an automatic installation through WordPress:
1. Go to the ‘Add New’ plugins screen in your WordPress admin area.
2. Search for ‘Freshchat’ plugin.
3. Click ‘Install Now’ and activate the plugin.
4. Select Freshchat and choose Freshchat is Enabled option
5. Add the Freshchat widget code by logging in to your Freshchat account and copying
the widget code from the [Web Messenger Settings here](https://web.freshchat.com/settings/widget)
6. Hit Save Changes
Paste below snippet with your token in snippet textbox
‘ ’
Manual Installation:
1. Download the latest version of ‘Freshchat’ plugin from the WordPress Plugin Directory.
2. Extract the zip and Upload the freshchat directory to your /wp-content/plugins
directory
3. Go to the plugins management page and activate the plugin
4. You now have a new admin menu ‘Freshchat’ in your WordPress admin menu bar. Click
on it and Configure your settings as mentioned in the info comments in the screen.
5. Select Freshchat and choose Freshchat is Enabled option
6. Add the Freshchat widget code by logging in to your Freshchat account and copying
the widget code from the [Web Messenger Settings here](https://web.freshchat.com/settings/widget)
7. Hit Save Changes
Paste below snippet with your token in snippet textbox
‘ ’
## 常见问题
### How can we install freshchat plugin
Kindly check the installation tab.
## 评价
### [WORKS GREAT!](https://wordpress.org/support/topic/work-great-134/)
[atlantichealthcareproducts](https://profiles.wordpress.org/atlantichealthcareproducts/)
2021 年 6 月 11 日
### [Out of date](https://wordpress.org/support/topic/out-of-date-22/)
[hcarmody](https://profiles.wordpress.org/hcarmody/) 2021 年 5 月 26 日
The plugin is severely out of date, yet the company claims to be integrated with
Wordpress.
### [JavaScript errors still unresolved](https://wordpress.org/support/topic/javascript-errors-still-unresolved/)
[noddemix](https://profiles.wordpress.org/noddemix/) 2019 年 7 月 2 日
Same problem as a previous user, I have a persistent error showing in the DevTools
console that hasn’t been resolved using the latest version of the plugin (2.3.0).
Uncaught TypeError: Cannot set property ‘externalId’ of undefined Same issue on
a clean WP install so it doesn’t look like like a conflict with another plugin.
### [Very good plugin, just pay attention to quotation marks](https://wordpress.org/support/topic/very-good-plugin-just-pay-attention-to-quotation-marks/)
[titonja](https://profiles.wordpress.org/titonja/) 2019 年 4 月 1 日
It took me some time to set it up, due to copy/paste quotation marks issues. Make
sure you lose single quotation at the beginning of the code (self-explanatory) and
change English paired quotation marks to neutral quotation marks (U+0022). Hope
it helps.
### [Works great](https://wordpress.org/support/topic/works-great-5689/)
[James Whayman [WildPress]](https://profiles.wordpress.org/epiphron/) 2019 年 3
月 22 日 1 回复
Works first time, not sure why the other reviewers are saying it doesn’t.
### [Not Working](https://wordpress.org/support/topic/not-working-2864/)
[imsuju](https://profiles.wordpress.org/imsuju/) 2019 年 3 月 16 日 1 回复
Can you please briefly explain how to set up this plugin in WordPress. I followed
the steps as you mentioned but it’s not working.
[ 阅读所有9条评价 ](https://wordpress.org/support/plugin/freshchat/reviews/)
## 贡献者及开发者
「Freshchat」是开源软件。 以下人员对此插件做出了贡献。
贡献者
* [ freshchat ](https://profiles.wordpress.org/freshchat/)
「Freshchat」插件已被翻译至 2 种本地化语言。 感谢[所有译者](https://translate.wordpress.org/projects/wp-plugins/freshchat/contributors)
为本插件所做的贡献。
[帮助将「Freshchat」翻译成简体中文。](https://translate.wordpress.org/projects/wp-plugins/freshchat)
### 对开发感兴趣吗?
您可以[浏览代码](https://plugins.trac.wordpress.org/browser/freshchat/)，查看[SVN仓库](https://plugins.svn.wordpress.org/freshchat/)，
或通过[RSS](https://plugins.trac.wordpress.org/log/freshchat/?limit=100&mode=stop_on_copy&format=rss)
订阅[开发日志](https://plugins.trac.wordpress.org/log/freshchat/)。
## 额外信息
* 版本 **2.3.4**
* 最后更新：**4 年前**
* 活跃安装数量 **1,000+**
* WordPress 版本 ** 3.0.1 或更高版本 **
* 已测试的最高版本为 **5.8.13**
* PHP 版本 ** 5.2.4 或更高版本 **
* 语言
* [English (US)](https://wordpress.org/plugins/freshchat/) 、 [German](https://de.wordpress.org/plugins/freshchat/)
和 [Japanese](https://ja.wordpress.org/plugins/freshchat/).
* [翻译成简体中文](https://translate.wordpress.org/projects/wp-plugins/freshchat)
* 标签
* [chat](https://cn.wordpress.org/plugins/tags/chat/)[freshdesk](https://cn.wordpress.org/plugins/tags/freshdesk/)
[freshworks](https://cn.wordpress.org/plugins/tags/freshworks/)
* [高级视图](https://cn.wordpress.org/plugins/freshchat/advanced/)
## 评级
2.9 星（最高 5 星）。
* [ 4 条 5 星评价 ](https://wordpress.org/support/plugin/freshchat/reviews/?filter=5)
* [ 0 条 4 星评价 ](https://wordpress.org/support/plugin/freshchat/reviews/?filter=4)
* [ 0 条 3 星评价 ](https://wordpress.org/support/plugin/freshchat/reviews/?filter=3)
* [ 1 条 2 星评价 ](https://wordpress.org/support/plugin/freshchat/reviews/?filter=2)
* [ 4 条 1 星评价 ](https://wordpress.org/support/plugin/freshchat/reviews/?filter=1)
[Your review](https://wordpress.org/support/plugin/freshchat/reviews/#new-post)
[查看全部评论](https://wordpress.org/support/plugin/freshchat/reviews/)
## 贡献者
* [ freshchat ](https://profiles.wordpress.org/freshchat/)
## 支持
有话要说吗？是否需要帮助？
[查看支持论坛](https://wordpress.org/support/plugin/freshchat/)