Title: Help Desk WP
Author: helpdeskwp
Published: <strong>2021 年 12 月 24 日</strong>
Last modified: 2022 年 1 月 30 日

---

搜索插件

![](https://ps.w.org/helpdeskwp/assets/banner-772x250.png?rev=2657794)

**该插件尚未通过WordPress的最新3个主要版本进行测试**。 当与较新版本的WordPress一起
使用时，可能不再受到维护或支持，并且可能会存在兼容性问题。

![](https://ps.w.org/helpdeskwp/assets/icon.svg?rev=2657794)

# Help Desk WP

 作者：[helpdeskwp](https://profiles.wordpress.org/helpdeskwp/)

[下载](https://downloads.wordpress.org/plugin/helpdeskwp.zip)

 * [详情](https://cn.wordpress.org/plugins/helpdeskwp/#description)
 * [评价](https://cn.wordpress.org/plugins/helpdeskwp/#reviews)
 *  [安装](https://cn.wordpress.org/plugins/helpdeskwp/#installation)
 * [开发进展](https://cn.wordpress.org/plugins/helpdeskwp/#developers)

 [支持](https://wordpress.org/support/plugin/helpdeskwp/)

## 描述

Help Desk and customer support.

In order to set up the Help Desk WP on your website please follow the steps below.
First off you need to create a new page as your support portal page and then there
is a shortcode that you should put on the page.

[helpdesk_support_portal]

The above shortcode will render the content of the helpdesk on your page. Another
thing you should do is set your page as the support portal page in Help Desk WP 
settings.

In order to set that page navigate to WordPress -> Help Desk WP and at the top of
the page open up the settings and then in the Portal Page tab you can select your
page and save it.

Your support system is ready now. Your customers can open that page and submit their
tickets.

The tickets will be shown in WordPress -> Help Desk WP and you can filter and answer
them.

Watch the following video for more information.

#### Features

 * Unlimited Agents
 * Sorting And Filtering
 * Custom Category
 * Custom Type
 * Custom Priority
 * Custom Status
 * Email Notification
 * Customers Dashboard
 * Documentations

## 屏幕截图

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## 安装

 * Upload plugin files to your plugins folder, or install using WordPress built-
   in Add New Plugin installer
 * Activate the plugin

## 评价

此插件暂无评价。

## 贡献者及开发者

「Help Desk WP」是开源软件。 以下人员对此插件做出了贡献。

贡献者

 *   [ helpdeskwp ](https://profiles.wordpress.org/helpdeskwp/)
 *   [ Hi ](https://profiles.wordpress.org/mhmdm/)

[帮助将「Help Desk WP」翻译成简体中文。](https://translate.wordpress.org/projects/wp-plugins/helpdeskwp)

### 对开发感兴趣吗?

您可以[浏览代码](https://plugins.trac.wordpress.org/browser/helpdeskwp/)，查看[SVN仓库](https://plugins.svn.wordpress.org/helpdeskwp/)，
或通过[RSS](https://plugins.trac.wordpress.org/log/helpdeskwp/?limit=100&mode=stop_on_copy&format=rss)
订阅[开发日志](https://plugins.trac.wordpress.org/log/helpdeskwp/)。

## 额外信息

 *  版本 **1.2.0**
 *  最后更新：**4 年前**
 *  活跃安装数量 **不到10**
 *  WordPress 版本 ** 5.2 或更高版本 **
 *  已测试的最高版本为 **5.9.13**
 *  语言
 * [English (US)](https://wordpress.org/plugins/helpdeskwp/)
 * 标签
 * [customer support](https://cn.wordpress.org/plugins/tags/customer-support/)[helpdesk](https://cn.wordpress.org/plugins/tags/helpdesk/)
   [support](https://cn.wordpress.org/plugins/tags/support/)[Support Ticket](https://cn.wordpress.org/plugins/tags/support-ticket/)
   [ticket system](https://cn.wordpress.org/plugins/tags/ticket-system/)
 *  [高级视图](https://cn.wordpress.org/plugins/helpdeskwp/advanced/)

## 评级

尚未提交反馈。

[Your review](https://wordpress.org/support/plugin/helpdeskwp/reviews/#new-post)

[查看全部评论](https://wordpress.org/support/plugin/helpdeskwp/reviews/)

## 贡献者

 *   [ helpdeskwp ](https://profiles.wordpress.org/helpdeskwp/)
 *   [ Hi ](https://profiles.wordpress.org/mhmdm/)

## 支持

有话要说吗？是否需要帮助？

 [查看支持论坛](https://wordpress.org/support/plugin/helpdeskwp/)