Title: Free customer chat solution
Author: wpsonetel
Published: <strong>2019 年 11 月 18 日</strong>
Last modified: 2025 年 2 月 3 日

---

搜索插件

![](https://ps.w.org/sonetel-website-chat/assets/banner-772x250.jpg?rev=2195425)

**该插件尚未通过WordPress的最新3个主要版本进行测试**。 当与较新版本的WordPress一起
使用时，可能不再受到维护或支持，并且可能会存在兼容性问题。

![](https://ps.w.org/sonetel-website-chat/assets/icon-256x256.png?rev=2195425)

# Free customer chat solution

 作者：[wpsonetel](https://profiles.wordpress.org/wpsonetel/)

[下载](https://downloads.wordpress.org/plugin/sonetel-website-chat.zip)

 * [详情](https://cn.wordpress.org/plugins/sonetel-website-chat/#description)
 * [评价](https://cn.wordpress.org/plugins/sonetel-website-chat/#reviews)
 * [开发进展](https://cn.wordpress.org/plugins/sonetel-website-chat/#developers)

 [支持](https://wordpress.org/support/plugin/sonetel-website-chat/)

## 描述

Increase sales by making your business look more professional and approachable. 
An easy-to-use solution for your customer
 service team.

 * Customizable chat widget for your WordPress site
 * Free mobile apps for your team
 * Artificial Intelligence suggesting answers that your team member can forward 
   to the customer and save time.

The chat widget is automatically shown in the language of the web site.

This plugin relies on [Sonetel’s website chat service](https://sonetel.com/en/business-communication/).

See [Sonetel’s privacy policy](https://sonetel.com/en/help/help-topics/terms-conditions/privacy-policy/)

### Plugin Status

This plugin is no longer maintained.

## 屏幕截图

[⌊Widget proactive message⌉⌊Widget proactive message⌉[

Widget proactive message

[⌊Widget first view after clicking⌉⌊Widget first view after clicking⌉[

Widget first view after clicking

[⌊Widget active conversation⌉⌊Widget active conversation⌉[

Widget active conversation

[⌊Mobile app for team⌉⌊Mobile app for team⌉[

Mobile app for team

[⌊Widget connected⌉⌊Widget connected⌉[

Widget connected

[⌊Widget not connected⌉⌊Widget not connected⌉[

Widget not connected

## 常见问题

### Is there any cost for using the service ?

The service is available for free to customers on our [paid plans](https://sonetel.com/plans).

### Are there any integrations ?

Your customers can also ask questions with Facebook Messenger via your Facebook 
page. Other integrations are in the works.

### What languages are supported ?

You can find a list [here](https://sonetel.com/en/business-communication/help/connect-website/languages-supported/)

### Do I need to configure it to make it work ?

No. Default settings should work fine. The widget also detects the language of your
site automatically. But you can naturally [change](https://sonetel.com/en/business-communication/help/connect-website/configure-the-business-messenger/)
the look and feel and behaviour to your liking.

## 评价

![](https://secure.gravatar.com/avatar/28b45d06f260ddf3c6bc880cc75e6e79e07d0607ccf2f508b9b4fa8936d06726?
s=60&d=retro&r=g)

### 󠀁[Free Local number for international calls](https://wordpress.org/support/topic/free-local-number-for-international-calls-2/)󠁿

 [nwabudechibueze6](https://profiles.wordpress.org/nwabudechibueze6/) 2022 年 4 
月 21 日

Free local number

![](https://secure.gravatar.com/avatar/1015b7b01d2b8b873a912cea4c71e59538a2255fe9f5f1be79f2be72620ea5ba?
s=60&d=retro&r=g)

### 󠀁[Maximum sallamah](https://wordpress.org/support/topic/maximum-sallamah/)󠁿

 [olami20](https://profiles.wordpress.org/olami20/) 2022 年 2 月 15 日

m*M(ij#4eR@NlOQp

![](https://secure.gravatar.com/avatar/7a3901cb302a326fb1167986c6274d2e42c22632322950990fd82b36cbeb31ed?
s=60&d=retro&r=g)

### 󠀁[Excellent service!!!! Honestly!!](https://wordpress.org/support/topic/excellent-service-honestly/)󠁿

 [Vivian E](https://profiles.wordpress.org/vivibosslink/) 2021 年 3 月 6 日

I have seen various reviews on here about Sonetel’s service and thought I should
give everyone my honest review based on my experience using sonetel. If you are 
in a hurry just know this; they are the best and most underrated Communications 
service! I say underrated because they are still many entrepreneurs yet to discover
this communications gold! Sonetel is actually a one stop customer service management
solutions for any serious entrepreneur! The support they provide to users is exceptional!
Sonetal have features such as a light weight web chat widget (plugin and App)which
helps in email capturing of your website visitors plus a robot that initiates a 
conversation with your visitors, your customer service team can easily integrate
your brands social media platforms and answer customer queries from the Sonetel 
App! You can have free international calls and have free conference call with you
brand’s team across sonetel, free IVR services and your brand can easily scale its
services with Sonetel’s international call handling,it’s quite a lot that Sonetel
offer and mostly for free, so if you are serious about customer service for you 
company, try Sonetel!!

![](https://secure.gravatar.com/avatar/1bf303ccd88060ffbb0696041d63dc09bdfa9148c7767a91c9fa2ca66715ce2d?
s=60&d=retro&r=g)

### 󠀁[Failed to connect](https://wordpress.org/support/topic/failed-to-connect-8/)󠁿

 [rossplank](https://profiles.wordpress.org/rossplank/) 2020 年 12 月 30 日 1 回复

The app installed fine, activated fine. Then on prompt to connect, it didn’t and
got failure to connect.

![](https://secure.gravatar.com/avatar/06a9951973702112df911a15077b84101fb903b50ec386439b053fc8705e4280?
s=60&d=retro&r=g)

### 󠀁[Sonetel chat](https://wordpress.org/support/topic/sonetel-chat/)󠁿

 [mounyo111](https://profiles.wordpress.org/mounyo111/) 2020 年 8 月 12 日

This is an awesome plugin to use on any site by WP

 [ 阅读所有6条评价 ](https://wordpress.org/support/plugin/sonetel-website-chat/reviews/)

## 贡献者及开发者

「Free customer chat solution」是开源软件。 以下人员对此插件做出了贡献。

贡献者

 *   [ wpsonetel ](https://profiles.wordpress.org/wpsonetel/)

[帮助将「Free customer chat solution」翻译成简体中文。](https://translate.wordpress.org/projects/wp-plugins/sonetel-website-chat)

### 对开发感兴趣吗?

您可以[浏览代码](https://plugins.trac.wordpress.org/browser/sonetel-website-chat/)，
查看[SVN仓库](https://plugins.svn.wordpress.org/sonetel-website-chat/)，或通过[RSS](https://plugins.trac.wordpress.org/log/sonetel-website-chat/?limit=100&mode=stop_on_copy&format=rss)
订阅[开发日志](https://plugins.trac.wordpress.org/log/sonetel-website-chat/)。

## 更新日志

#### 1.0.7

 * Plugin deprecated as of 07-Feb-2025. Support and updates will no longer be provided.
 * Fixed options Settings
 * Fixed css style

#### 1.0.6

 * Initial release.

## 额外信息

 *  版本 **1.0.7**
 *  最后更新：**1 年前**
 *  活跃安装数量 **500+**
 *  WordPress 版本 ** 4.1 或更高版本 **
 *  已测试的最高版本为 **6.3.8**
 *  PHP 版本 ** 5.2.4 或更高版本 **
 *  语言
 * [English (US)](https://wordpress.org/plugins/sonetel-website-chat/)
 * 标签
 * [free chat](https://cn.wordpress.org/plugins/tags/free-chat/)
 *  [高级视图](https://cn.wordpress.org/plugins/sonetel-website-chat/advanced/)

## 评级

 3.8 星（最高 5 星）。

 *  [  4 条 5 星评价     ](https://wordpress.org/support/plugin/sonetel-website-chat/reviews/?filter=5)
 *  [  0 条 4 星评价     ](https://wordpress.org/support/plugin/sonetel-website-chat/reviews/?filter=4)
 *  [  0 条 3 星评价     ](https://wordpress.org/support/plugin/sonetel-website-chat/reviews/?filter=3)
 *  [  1 条 2 星评价     ](https://wordpress.org/support/plugin/sonetel-website-chat/reviews/?filter=2)
 *  [  1 条 1 星评价     ](https://wordpress.org/support/plugin/sonetel-website-chat/reviews/?filter=1)

[Your review](https://wordpress.org/support/plugin/sonetel-website-chat/reviews/#new-post)

[查看全部评论](https://wordpress.org/support/plugin/sonetel-website-chat/reviews/)

## 贡献者

 *   [ wpsonetel ](https://profiles.wordpress.org/wpsonetel/)

## 支持

有话要说吗？是否需要帮助？

 [查看支持论坛](https://wordpress.org/support/plugin/sonetel-website-chat/)