描述
Certorix turns your support documentation into an interactive AI diagnostic tree. Customers resolve issues step-by-step without waiting for an agent.
Key features
- One-click install — enter your Organization ID and you’re live
- Auto-embed — widget appears on every front-end page automatically
- Shortcode —
[certorix_widget]for precise placement on any page or post - Gutenberg block — drag-and-drop with live color preview in the editor
- WooCommerce — auto-detects product context on product pages
- Multilingual — passes WordPress site language to the widget automatically
- VNT-certified facts — AI answers backed by Ed25519-signed product facts
How it works
- Sign up at certorix.online
- Build your diagnostic trees and publish them
- Copy your Organization ID from Settings Widget Generator
- Paste it in WordPress Settings Certorix
- Enable auto-embed or add
[certorix_widget]to any page
Requirements
- A Certorix account (free tier available)
- PHP 7.4 or higher
- WordPress 6.0 or higher
External Services
This plugin connects to the Certorix API (api.certorix.online) to:
- Load the widget script:
https://api.certorix.online/widget/v1/widget.portal.js - Serve AI-powered diagnostic sessions, verified facts, and helpdesk ticket creation.
The connection is made client-side (in the visitor’s browser), only when the widget is active on the page. The plugin itself makes no server-side HTTP requests.
What is sent: the Organization ID you configured, the visitor’s question or answers during a diagnostic, and (if the visitor submits a ticket) their name and email address.
When it is sent: only when a visitor interacts with the widget. No data is sent on page load or when the widget is not active.
- Certorix Terms of Service: https://certorix.online/legal/terms
- Certorix Privacy Policy: https://certorix.online/legal/privacy
区块
该插件提供了 1 个区块.
- Certorix Widget
安装
- Upload the
certorixfolder to/wp-content/plugins/ - Activate the plugin in Plugins Installed Plugins
- Go to Settings Certorix and enter your Organization ID
- Enable Auto-embed or add
[certorix_widget]to a page
常见问题
-
Where do I find my Organization ID?
-
Log in to certorix.online, go to Settings Widget Generator, and copy the
organizationIdvalue. -
Does the widget work with WooCommerce?
-
Yes. When auto-embed is enabled, the widget on product pages automatically receives the product name as a context hint, allowing the AI to suggest more relevant diagnostic trees.
-
Can I change the widget colors, label, or theme?
-
Yes. All appearance settings (colors, logo, launcher label, opening message, theme…) are managed directly in your Certorix dashboard and applied automatically. No need to touch the WordPress plugin settings.
-
Does it slow down my site?
-
No. The widget script is loaded with
deferand only activates when a customer clicks the launcher. Zero impact on Core Web Vitals. -
What data does the plugin send?
-
The plugin embeds a JavaScript widget that communicates directly with the Certorix API. No PHP HTTP requests are made by the plugin itself. See the Privacy Policy for details.
评价
此插件暂无评价。
贡献者及开发者
更新日志
1.0.0
- Initial release
- Shortcode [certorix_widget]
- Gutenberg block certorix/widget
- wp-admin Settings page
- WooCommerce product context support
- Auto-embed via wp_footer hook