描述

Let’s say that you want to capture user feedback on your WordPress website. This Feedback Form plugin makes that easy and is completely free.

Simply go to Settings → Mopinion Feedback Form in your website admin dashboard, and activate the Mopinion feedback form on your website.

A feedback button will be visible on your website. With the feedback form you can capture suggestions, bugs and compliments, and collect visual feedback (screenshots) about individual page elements. All feedback collected will be available on your personal Mopinion account, at https://app.mopinion.com, or it can be emailed straight in to your email inbox. The feedback form is completely customisable, so easily add or change feedback questions, add your own design and logo, setup your own language and use pro-active and exit-intent triggers to decide where you want to show or hide your feedback form.

If you want to add the feedback form to specific articles (post, page, custom post type), then you can use the deployment section within your Mopinion account: https://app.mopinion.com/survey/manage#tab_deployment_pane.

Works or broken?

Please, consider to vote for this plugin. When you vote for broken, be so kind and tell in the Forum what is broken. Maybe we might be able to fix it to make the plugin also work for you.

We need your support

It is very hard to continue development and support for this free plugin without contributions from users like you. If you enjoy using our plugin and find it useful, please consider for registering a paid version in your Mopinion account: https://app.mopinion.com/account/billing. Your paid plan will help encourage and support the plugin’s continued development and better user support. Also it offers many additional features such as advanced dashboarding/reporting and text analytics.

Features

Feedback forms: Improve the performance and user experience of your website with fully customisable feedback forms.
Visual user feedback: Collect visual feedback (screenshots) to understand what your visitors want and what’s preventing them from achieving it.
Feedback form triggering: Ask the right questions at the right moment to truly understand why your visitors are not converting…
Reporting & analysis: Take full control of your feedback data visualisations and analyses.
Text and sentiment analytics: Our native text analysis technology helps you explore huge amounts of data.
Collaborate & Engage: We bring you from insights to action.

On plugin uninstall Mopinion options data is also deleted from your database.

屏幕截图

Feedback Forms: By adding Mopinion to your site, you enable users to give feedback in a user-friendly way.
Visual Feedback: Allow users to select page elements that they want to provide feedback on. This page element is then submitted as a screenshot together with all other feedback.
Feedback inbox: Easily browse through all your feedback items with our intuitive feedback inbox. Search, filter and organise your feedback.
Easy setup and full control: Build your own feedback forms with various question elements, such as open comments and scores (including NPS and Csat).
Complete customisation of look and feel: Customise the complete look and feel of your feedback forms and buttons to give your visitors a fully branded experience.

安装

Installation of this plugin is fairly easy as any other WordPress plugin.

Standard procedure

Go to Plugins → Add New.
Search for Mopinion Feedback Form.
Enter to Search Plugin field Mopinion Feedback Form and press Enter key.
Locate plugin Mopinion Feedback Form and click Install Now button.
After successfully installed plugin click link Activate Plugin.
Visit the Settings → Mopinion Feedback Form.

FTP procedure

Unpack mopinion-feedback-form.zip
Upload the whole directory and everything underneath to the /wp-content/plugins/ directory.
Activate the plugin through the ‘Plugins’ menu in WordPress.
Visit the Settings → Mopinion Feedback Form.

常见问题

Why another feedback form plugin?: Mopinion is not just another WordPress plugin… Mopinion is a rapidly growing SaaS provider and market leader in the field of online customer feedback analysis for websites and apps. Our solution turns feedback from digital touch-points into actionable data to drive strategy, improve online channels and empower digital teams. Mopinion is a partner of major national and international players such as Microsoft, Toshiba, KIA, TomTom, TUI, Daily Mail and BMW.

评价

Magicways 2021 年 5 月 28 日

it saya free here but on website showing very costly plans

lucio7 2018 年 10 月 27 日 1 回复

It pulls your Wordpress email with name and surname into their own systems and there is no option to delete your account. I don’t like this in terms of security.

joan84 2018 年 8 月 3 日

I am looking for ways to collect feedback on my website using a feedback button. Testing all options including Mopinion’s WordPress Plugin. I needed a bit of time to find my way but it’s actually very nice to work with! I’m especially a big fan of designing and dashboarding parts. It’s neat and works smoothly. It’s giving me great feedback results so far which are nicely to dig into and giving met the opportunity to improve my website and the experience of the visitors. I just want to test a few other tools before I decide to get to the real thing with a license on the software. It clearly has more options… But, so fare so good!

veggie_89 2018 年 2 月 3 日 1 回复

The plugin page doesn’t say anything about needing to create an account to use this plugin, which by the way will expire after 1 year and the user will have to start paying to keep accessing feedback info. Also confusing interface. Had to go to their site to customize the plugin and I couldn’t figure out how to change anything about the form except when and how it showed up. It’s not a terrible plugin, just not what I was looking for and I don’t like when these plugins present themselves as being free and don’t tell you about the price tag till you’ve already installed it. Also I find it a little suspicious that it got eight 5 star reviews in one day and then never got another review.

sophia104 2017 年 10 月 12 日

Really easy to install and use, exactly what I was searching for!

AlexKonijnenburg 2017 年 10 月 10 日

This pluginn is not only great for capture feedback but gives you the oppotunity to get valuable insights as well. It is easy to configurate and within a few clicks you can start collect data.

阅读所有12条评价

贡献者及开发者

「Mopinion Feedback Form」是开源软件。以下人员对此插件做出了贡献。

keeswolters

帮助将「Mopinion Feedback Form」翻译成简体中文。

对开发感兴趣吗?

您可以浏览代码，查看SVN仓库，或通过RSS订阅开发日志。

更新日志

1.1.1

Compatibility fix

1.1.0

Added Dutch translation
Added country selector

1.0.1

Compatibility fix

1.0.0

Initial release.

not free plan

Good idea but scrapes your data

Very nice

Deceptive

Awesome plugin

A Feedback form and Analytics Tool

描述